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You said what?! : the biggest communication mistakes professionals make / Kim Zoller and Kerry Preston.

By: Contributor(s): Material type: TextLanguage: English Publisher: Wayne, New Jersey : Career Press, 2015Copyright date: ©2015Edition: 1st editionDescription: 1 online resource (91 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781632659880
  • 1632659883
Other title:
  • Biggest communication mistakes professionals make
Subject(s): Additional physical formats: No title; No titleDDC classification:
  • 302.22 Z752 23
LOC classification:
  • HF5718 .B495 2015
Contents:
Not being on your a-game -- Not beginning with the end in mind -- Not knowing your personal brand -- Not managing perceptions -- Not connecting and building relationships -- Not making appropriate small talk -- Meltdown of communication through technology use -- Not managing your social networking -- Lack of awareness of communication stallers and stoppers -- Making assumptions -- Not focusing on the details -- Not giving and receiving precise feedback -- Not adapting to different communication styles -- Not reacting professionally -- Bloopers and blunders: saying and doing the wrong thing -- Ask Kim & Kerry: answers to sticky situations -- Not communicating value -- Your action plan for continued success.
Summary: Communication is a measure of how we are heard. It’s not about us; it is about how the other person perceives our message. If you are not where you should be in your career, the problem may very well be how you communicate.
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Holdings
Item type Current library Collection Call number Status Barcode
BOOKS KUWAIT TECHNICAL COLLEGE LIBRARY Circulation Section BOOK 302.22 Z752 (Browse shelf(Opens below)) Available 01889

"A confident communicator's guide"--Cover.

Includes bibliographical references and index.

Not being on your a-game -- Not beginning with the end in mind -- Not knowing your personal brand -- Not managing perceptions -- Not connecting and building relationships -- Not making appropriate small talk -- Meltdown of communication through technology use -- Not managing your social networking -- Lack of awareness of communication stallers and stoppers -- Making assumptions -- Not focusing on the details -- Not giving and receiving precise feedback -- Not adapting to different communication styles -- Not reacting professionally -- Bloopers and blunders: saying and doing the wrong thing -- Ask Kim & Kerry: answers to sticky situations -- Not communicating value -- Your action plan for continued success.

Communication is a measure of how we are heard. It’s not about us; it is about how the other person perceives our message. If you are not where you should be in your career, the problem may very well be how you communicate.

Description based on print version record.

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