TY  - BOOK
AU  - Alain,Patrick
TI  - The leader phrase book: 3,000+ powerful phrases that put you in command 
SN  - 9781601632005
AV  - HF5718 .A37 2012
U1  - 658.4/52 23
PY  - 2012///
CY  - Pompton Plains, NJ
PB  - Career Press
KW  - Business communication
KW  - Leadership
KW  - Conversation
N1  - Includes index; General conversation -- At work -- Conflicts and anger -- Diplomacy -- Negotiation -- Problem solving -- Courtesy -- Machiavellian techniques
ER  -