TY  - BOOK
AU  - Mills, Roger
AU  - Hailstone, Phil.
TI  - The competencies pocketbook
T2  - The management pocketbook series
SN  - 9781903776254
U1  - 658.3125 
PY  - 2004///
CY  - Alreford
PB  - Management Pocketbooks
KW  - Core competencies
KW  - Performance standards
KW  - Employees
KW  - Rating of
N1  - Includes bibliographical references
ER  -