Reilly, Steve (Business consultant), Negotiating with tough customers : never take "no" for a final answer and other tractics to win at the bargaining table / Steve Reilly. - 239 pages ; 21 cm Includes index. ISBN: 9781632650481 (print) LCCN: 2016010609 Subjects--Topical Terms: Negotiation in business.Negotiation. LC Class. No.: HD58.6 / .R454 2016 Dewey Class. No.: 658.4/052