TY - BOOK AU - Lundin, Stephen C AU - Paul, Harry, AU - Christensen, John, TI - Fish!: a remarkable way to boost morale and improve results SN - 9780306846199 U1 - 658.3 L9724 PY - 2000/// CY - New York: PB - Hachette Books, KW - Employee motivation KW - https://id.loc.gov/authorities/subjects/sh85042868 KW - Customer services KW - https://id.loc.gov/authorities/subjects/sh85034965 KW - Motivation KW - Personnel KW - Morale KW - psychology KW - Workplace KW - Organizational Innovation KW - Consumer Behavior N2 - A guide to improving the atmosphere at work, given in the format of a novel: a fictional manager learns how to improve her co-workers' morale and production by following the lead of the remarkably energetic Pike Place Fish market in Seattle ER -