Kher, Manik Business Excellence through Process Management/ Manik Kher - New Delhi : Viva Books Private Limted,, 2017. - xv, 1195p. : ill. ; 23.5 cm. - IBM redbooks . ISBN: 9789386385451 Subjects--Topical Terms: Reengineering (Management)--IndiaTotal quality management--India LC Class. No.: HD58.87 / .B869 2007 Dewey Class. No.: 658.4063